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All guides on one page.
What is the process for disputes?
You must work with the merchant first regarding any dispute.
What if the merchant is uncooperative about my dispute?
If the merchant is uncooperative, reach out to us and we’ll see how we can best assist you regarding your concerns.
Please note that the filing for dispute is 60 days from the date of purchase. Please provide a signed letter detailing on why you are requesting a dispute along with screenshots of the order and conversation with the merchant.
Making payments with the US Unlocked Card
Once you’ve setup the card, it’s time to start shopping. Read our full blog post on Making payments with the US Unlocked Card
Best Practices for the US Unlocked Virtual Payment Cards
Your Dashboard Explained
How to load via bank transfer
How to load via WeChat Pay
How to load via Aili Pay
Making payments with the US Unlocked Card
Handling Card Declines
Tips on Shopping US Merchants from outside the US
How to sign up / manage subscriptions with a Merchant Specific Card
How to use the One-Time Use Card
Store Look-Up
Discount Shopping Tools
Learn How to Save More When Shopping Online in the U.S.
How to enable app authentication
Learn how to enable and disable app authentication.
